Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to providing a smooth, reliable, and secure shipping experience for every order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times may vary depending on your location and shipping carrier.

Typical delivery estimates:

  • United States: 5–12 business days
  • International Orders: 7–20 business days

Please note that shipping times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions on qualifying orders.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipping updates whenever available.

Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information.

We are not responsible for:

  • Delays caused by incorrect addresses
  • Lost packages due to customer errors
  • Additional shipping fees resulting from incorrect information

If you notice an error in your order details, please contact us immediately before the order is shipped.

Lost, Delayed, or Stolen Packages

Once an order has been handed over to the shipping carrier, delivery responsibility is transferred to the carrier.

We are not responsible for:

  • Carrier delays
  • Lost or stolen packages marked as delivered
  • Delays caused by customs or weather conditions

If you experience a delivery issue, we recommend contacting the shipping carrier directly. We will do our best to assist whenever possible.

International Shipping

International customers may be subject to:

  • Customs duties
  • Import taxes
  • Additional fees imposed by local authorities

These charges are the responsibility of the customer and are not included in the product or shipping price.

Damaged Orders

If your package arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number
  • Photos of the damaged item and packaging
  • A brief explanation of the issue

We will review the situation and work toward an appropriate solution.